RETURNS
To ensure a timely refund, please return the item(s) immediately by simply following the steps below.
1. Contact Fizz Naturals via email within 30 days of your original invoice date and inform us of your reason for return.
2. Within 7 days of speaking with a Fizz Naturals Representative or email confirmation, please return all of the following items to the address below: - Unused portion of the product along with all original packaging - Description of your reason for return - Copy of the packing slip that was included in your original order (please retain a copy of the original packing slip for your records)
Fizz Naturals
Attn: Returns
379 Kings Highway 2B
Brooklyn, NY 11223
3. For your protection and to ensure prompt delivery, we recommend that you ship via USPS Priority Mail. Fizz Naturals ® is not liable for packages lost during shipping.
4. Fizz Naturals will process your refund via the original purchase method within 7-10 business days upon receipt of the returned item(s), and you will be notified of such refund by Fizz Naturals. Refunds will not be issued for any returns that do not meet the terms of the Return Policy indicated below.
RETURN GUIDELINES
We only accept the return of products originally purchased through the Fizz Naturals website. If you would like to return a product purchased from another location, please contact the seller directly regarding your return. We WILL NOT accept returns if 50% or more of the product has been removed or used from the original packaging.